Shipping Timeline
Holiday Shipping Timeline
Orders with "Available at Supplier" items placed after 2pm EST December 19th will not be ordered until December 30th. Our Sales reps with both Asmodee and Alliance are on vacation for the holidays, so they are not available to process any orders.
Normal Shipping Timeline
We know when you order from us, sometimes it takes awhile for us to ship your item. We want to be transparent about this so please see the below table to help you understand our shipping timelines:
We place orders with our suppliers Mondays. We also order Weekly Deals items (M-F)
SO= Supplier Order, REC= received by Detective Hawk Games, STU = Shipped to You (U)
| Order Day | In Stock |
Weekly Deals/Speakeasy |
Normal Priced items |
|
Monday before 9am |
STU: Tuesday |
SO: Monday REC: Thursday/Friday* STU: by following Monday |
SO: Monday REC: Thursday/Friday* STU: by following Monday |
|
Monday after 9am |
STU: Tuesday |
SO: Monday (same day) REC: Friday STU: by following Monday |
SO:(Monday next week) REC: Thursday/Friday* (following week) STU: by 2 weeks on Monday |
|
Tuesday |
STU: Wednesday |
SO: Tuesday (same day) REC: Saturday STU: by Monday |
SO: Monday REC: Thursday/Friday* (following week) STU: by a week on Monday |
|
Wednesday |
STU: Thursday |
SO: Wed (same day) REC: Monday STU: Tuesday |
SO: Monday REC: Thursday/Friday* (following week) STU: by a week on Monday |
|
Thursday |
STU: Friday |
SO: Thursday (same day) REC: Tuesday STU: Wednesday |
SO: Monday REC: next Thursday/Friday* STU: by a week on Monday
|
|
Friday |
STU: Saturday |
SO: Friday (same day) REC: Wednesday STU: Thursday |
SO: Monday REC: next Thursday/Friday* STU: by a week on Monday
|
|
Saturday |
STU: Monday |
SO: Monday REC: Thursday/Friday* STU: by following Monday |
SO:Monday REC: Thursday/Friday* STU: by following Monday |
|
Sunday |
STU: Monday |
SO:Monday REC: Thursday/Friday* STU: by following Monday |
SO:Monday REC: Thursday/Friday* STU: by following Monday |
We receive our UPS shipments from both suppliers between 7pm and 10pm EST. They are dropped at a secure location in our store, but that also means, we can not ship back out to you the same day it arrives.
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Your entire order will ship when all products are in our store. Please keep that in mind when ordering. If everything in your order is in stock, expect it will ship the next business day. If some of your products are in stock and others need to be ordered, everything is held until all products are received.
From to time, the normal priced items will ship to us faster. This is contingent on us reaching a specific size of order with the supplier in a week. Once we hit that threshold we will order everything that is outstanding and this timeline will be faster.
EX: if we hit our threshold by Wednesday, the normal priced items will be processed by the supplier Thursday and be here by the following Tuesday and once everything is here, we will ship it. Once we have your entire order, it is queued for packing and ships the next day.
Quick tip: If you want to have the lowest wait time between the time you order and shipment from us of normal priced items, place your order on Sundays. Items will arrive on Thursday or Friday* and be off to you by the following Monday.
* If the received day is Thursday, we try to get everything out Friday or Saturday. If the received day is Friday, the items will be packed over the weekend and shipped on Monday.
